Shipping and Returns policy

1. SHIPPING POLICY

 

You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere in the United States or Internationally using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

Items in stock will typically ship out in 2-3 business days.

a. Shipping Charges

Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.

 

2. RETURN, EXCHANGE POLICY, CANCELLATIONS

 

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

 

In case following conditions are not met Stayzon reserves the right to charge 15% restocking fee or refuse the return.

  • The items must be returned for refund or exchange within 15 days of original purchase.

  • Items and packaging must be received in new condition.

  • The original manufacture's packaging must not be damaged.

  • Packaging must include all original items.

  • Return Authorisation Number must be clearly marked on the shipping box

  • Return package must include copy the original invoice or sale receipt

 

Before returning package you need to contact Stayzon to receive Return Authorisation Number (number to be placed on returning package). You can use phone number listed below or e-mail orders@stayzon.com

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

 

Suite 4 60 Fairford Rd
Padstow, Sydney
NSW 2211
Australia

 

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.

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Stayzon

© Copyright 2017 
Privacy Policy | Shipping & Returns

Address 

Unit 2/20-22 St. Albans Road 
Kingsgrove NSW 2208 Australia

Malaysia 

Unit 7-17, Jalan Jalil Perkasa 14,
Taman Esplanade Arcade,
57000 Bukit Jalil, Kuala Lumpur, Malaysia.

Contact Us

E: enquiry@stayzon.com

P: 02 8001 6243

Malaysia

Amy Tan
Sales & Marketing Department
Tel: +603 8993 9661